Frequently Asked Questions (FAQ)
Below you will find answers to the most common questions about purchasing and using digital artworks from SLOPER DIGITAL ART.
1. What exactly am I purchasing?
You are purchasing a high-resolution digital artwork file (JPG). No physical product is shipped. After purchase, you receive an instant download that can be printed through a professional print service or used digitally where permitted.
2. How do I download my files?
After completing your purchase, your download link will appear on the order confirmation page and will also be sent to your email. If you do not receive it, please check your spam folder or contact us for assistance.
3. What format do the files come in?
All artworks are delivered as high-resolution JPG files in sRGB color profile at 300 DPI, prepared for premium printing on canvas, posters, and fine-art paper.
4. Can I request a custom size?
Most artworks are optimized for standard aspect ratios used by major professional print providers. If you require a different size, please contact us and we will confirm whether a custom version can be prepared for your project.
5. Do you offer refunds?
No. Because all products are digital files delivered instantly, all sales are final. Please refer to our Refund Policy for full details.
6. Can I print the artwork for commercial use?
No. All purchases include a personal-use license only. Commercial reproduction, resale, redistribution, print-on-demand uploads, use in templates, or use in merchandise is not permitted.
For commercial licensing requests, please contact us directly.
7. Can I share the digital file with others?
No. Redistribution, sharing, gifting the digital file, or reselling the artwork is not allowed. All purchases are non-transferable.
8. Where can I print my digital artwork?
You may print your artwork using any reputable local or online fine-art printing service, including professional photo labs, canvas printers, or home printing for smaller sizes.
Please ensure the provider supports JPG files at 300 DPI for optimal results.
9. What if I lose my downloaded files?
Contact us with your order details. We may reissue your download link upon verification of the original purchase.
10. Who do I contact for support?
If you have questions about your order, licensing, downloads, or printing recommendations, please contact:
Email: sloperarte@yahoo.com
Brand: SLOPER DIGITAL ART
Note: All products are digital downloads. No physical items are shipped.